Farmers & Mercantile offer a bespoke insurance service. Our typical rural customer chooses to insure with us for the advice and personal service that isn’t available from an online package. When buying insurance from F&M you benefit from a fully staffed claims team that work on your behalf. We know how daunting it can be for customers to have to deal direct with the insurers; therefore our claims service is a welcome service for our rural and farming customers.
As one of the UK’s leading providers for farm, smallholding and rural insurance we pride ourselves on high quality service. Feedback from our customers is always welcome, some examples of which are;
We moved our insurances from the NFU to Farmers & Mercantile over a decade ago and have been impressed with the professional service we have received; it has been particularly proactive with regard to our diversification ventures.
Having been a client of Farmers & Mercantile for over 12 years, initially due to a savings in premium, I can confirm the service has been excellent, courteous, polite and efficient with all claims dealt with to my satisfaction. Farmers & Mercantile are highly recommended by me.
Farmers & Mercantile have made an outstanding difference to running the insurance side of our Farm Business for the last 10 years, the advice has been very pro-active and I feel much more comfortable than I did with my previous insurers.
I have been insured with Farmers & Mercantile for a number of years; initially due to a saving in price. I can also testify that Farmers & Mercantile have settled all my claims in an efficient way and I would be happy to recommend them to other Farmers.
On becoming a client of Farmers & Mercantile I have benefited from a significant improvement in insurance cover, substantial saving in premium and enjoy a bespoke claims and administration service.
We moved our insurance to Farmers & Mercantile from the NFU a few years ago. We are impressed with the professional service we have received. Particularly impressed with the claims service.
Our rural insurance division looks after a wide range of businesses, which include but are not limited to:
- Smallholdings and Hobby Farms.
- Rural Commercial Lets.
- Motor – Including all types of Agricultural Vehicles.
- Liability insurances.
- Country Homes.
Our extensive portfolio of clients demonstrates that we can accommodate for a range of needs.
Many rural businesses struggle to obtain competitive terms due to the lack of understanding of rural risks. With a team of rural experts, many of whom have an extensive farming background, we are able to reach your expectations and support you throughout your policy term.
As a Farmers & Mercantile customer you will have the luxury to have a dedicated broker to advise you about cover, you also have access to a dedicated claims handler who will support you instantly should disaster strike.